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Blended Support – complete support for your educational projects

Whether you’re at the start of your training programme or right in the middle of it, we’ll help provide the best way forward. Support, reporting and hosting are important cornerstones in guaranteeing the success of your project.

Perfect Blended Learning from ILT Solutions – the ideal mix of initiatives, methods and systems, tailored to your educational project.

To make sure your training is guided to success, ILT Solutions will be at your side with advice and resources at every stage of the project. From project marketing and training the trainers, to creating reports and hosting your online projects – with us, you’ll have a trusted partner at your side.

 

Technical support and hosting

Besides setting up and configuring learning platforms and web portals, we can also host your online projects for you. Our technical support team offers you the following options:

  • Server provision (internal or external)
  • Monitoring functionality
  • Regular software updates
  • Data protection
  • Security review

Organisational support

Our organisational support begins with learner assistance and extends through helping to organise the training, to creating and analysing reports on learner performance. Here’s what we can do for you:

Learner assistance:

  • Responding to user questions
  • Activating registrations
  • Checking details
  • Providing technical support for the applications
  • Providing technical introductions to WBTs, virtual classrooms and platforms
  • Supporting individual learners during difficulties

Organising training:

  • Support during the introduction of courses
  • In-house marketing for your project
  • Selecting trainers or subject experts
  • Choosing the most suitable tools or helping you use tools which are already available
  • Support for classroom training sessions

Training the trainers

  • Training suitable staff to become in-house trainers
  • Creating in-house multipliers and contacts
  • Training in-house trainers in how to use the e-learning programmes
  • Providing methodological and technical training in hosting virtual classrooms

Reporting

  • Assessing results during and after implementation
  • Documenting learning success
  • Data processing
  • Compiling statistics
  • Gauging attainment of learning objectives
  • Assessing company competencies

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Contact

ILT Solutions UK
1000 Lakeside
North Harbour
Western Road
Portsmouth
PO6 3EZ
Phone: +44 2392 - 70 42 33
Fax: +49 221 - 56 06 166
E-Mail: sales@ilt-solutions.co.uk
Internet: www.ilt-solutions.co.uk